Panic and report buttons
Use the in-session panic/report controls when a session, therapist, client, or interaction feels unsafe or abusive.
Safety And Crisis
If this is urgent,use emergency help first.
Cognidel is not an emergency service, crisis hotline, hospital, ambulance service, or law enforcement channel. Emergency numbers and response systems differ by country.
Emergency first steps
- 1.Move away from immediate danger if you can do so safely.
- 2.Contact your local emergency number or nearest emergency service.
- 3.Reach a trusted person near you and stay with them where possible.
- 4.Do not wait for Cognidel chat, email, or support replies during an emergency.
- 5.After immediate danger is handled, use Cognidel reporting tools so admins can review platform-related concerns.
Admin escalation
Reports and safety contact requests are routed to platform admins for review, triage, and follow-up action.
No outcome guarantees
Cognidel does not promise medical results. Therapy, learning, assessments, and resources support care decisions but do not guarantee outcomes.
Private by design
Mental health data must be treated as sensitive. Access is role-based, and clinical details should only be visible where care operations require it.
Emergency Directory
Country emergency contacts
These are crisis-first contacts, not Cognidel support routes. Use them before any platform message if someone is in immediate danger.
Kenya
Africa - KE
Uganda
Africa - UG
Uganda Police emergency
emergency999 / 112
National emergency numbers published by Uganda Police.
SourceTanzania
Africa - TZ
Police emergency
police112
Use for police emergencies; verify medical/fire local routing before enabling therapy operations.
Fire services
fire114
Published special number for fire services.
Nigeria
Africa - NG
National emergency number
emergency112
Nigeria's national toll-free emergency number.
Lagos emergency response
emergency767 / 112
State-level Lagos emergency response route.
South Africa
Africa - ZA
United States
North America - US
Canada
North America - CA
Emergency services
emergency911
Police, fire, and medical emergencies.
Suicide Crisis Helpline
mental health988
Call or text for suicide crisis support in Canada.
United Kingdom
Europe - GB
Ireland
Europe - IE
Australia
Oceania - AU
New Zealand
Oceania - NZ
India
Asia - IN
KIRAN mental health rehabilitation helpline
mental health1800 599 0019
National mental health rehabilitation helpline.
Singapore
Asia - SG
Emergency services
emergency995 / 999
995 for ambulance/fire; 999 for police.
What Cognidel can and cannot do
Cognidel can provide verified therapist discovery, scheduled therapy workflows, resources, learning, reporting paths, and admin review. Cognidel cannot replace emergency services, guarantee clinical outcomes, or verify every country-specific rule automatically without admin review.